PRIVACY POLICY - OCTRAN

Our Commitment to Your Privacy

This Privacy Policy describes how Octran ("we," "us," or "our") collects, uses, and protects your personal information when you use our AI business automation platform and related services.

Company Information:

• Website: https://octran.tech/
• Contact: [email protected]
• Company: [TO BE CONFIRMED UPON REGISTRATION IN INDIA]

Information We Collect

Account Information:

• Name and email address
• Company information
• Phone number
• Payment information (when applicable)

Usage Data:

• How you use our platform
• Features you access
• Performance and error logs
• Device and browser information

Integrated Platform Data:

• Data from connected CRM systems
• Social media account information (when integrated)
• Email and communication data
• Call logs and voice data (for telephony features)
• Marketing campaign data

How We Use Your Information

We use your information to:

• Provide and maintain our AI automation services
• Process your account registration and payments
• Improve our platform and AI models
• Send service updates and support communications
• Ensure platform security and prevent fraud
• Comply with legal requirements

Information Sharing

We may share your information with:

• Service providers who help us operate our platform
• Integrated platforms you choose to connect (CRM, social media, etc.)
• Legal authorities when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers

Your Rights

You can:

• Access and update your account information
• Request deletion of your data
• Opt out of marketing communications
• Disconnect integrated platforms
• Export your business data

Data Retention

We retain your information as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal compliance and business purposes.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze platform usage
• Improve user experience
• Provide customer support

You can control cookie settings through your browser.

Third-Party Integrations

Our platform integrates with various third-party services (CRM, social media, email providers, etc.). When you connect these services, their own privacy policies apply to how they handle your data.

International Data Transfers

As we operate globally, your information may be transferred and stored in different countries. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through our platform.

Contact Us

For privacy-related questions or requests, contact us at:

• Email: [email protected]
• Website: https://octran.tech/