TERMS OF SERVICE - OCTRAN

1. ABOUT OCTRAN

1.1 Company Information

• Service Name: Octran One - Unified AI Business Suite
• Website: https://octran.tech/
• Company: [TO BE CONFIRMED UPON REGISTRATION IN INDIA]
• Contact: [email protected]
• Registered Address: [TO BE CONFIRMED UPON COMPANY REGISTRATION]

1.2 Service Description

Octran provides a unified AI-powered business automation platform consisting of eight integrated modules: Crux (CRM), Socia (Social Media AI), Respond (Customer Support AI), Tele (Voice AI & Telephony), Vector Sync (Knowledge AI), Synthinbox (Email AI), Roastive (UGC Ads), and Influex (Influencer Marketing).

2. ACCEPTANCE OF TERMS

2.1 Agreement to Terms

By joining our waitlist, accessing our website, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access or use our services.

2.2 Eligibility

You must be at least 18 years old to use our services. If you are using our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2.3 Business Use

Our services are designed for business use. You may not use our services for personal, non-commercial purposes unless explicitly permitted.

3. PRE-LAUNCH AND WAITLIST

3.1 Waitlist Terms

During our pre-launch phase, users may join our waitlist to receive early access notifications and updates. Joining the waitlist does not guarantee access to our services or any specific pricing.

3.2 Beta Testing

Selected waitlist members may be invited to participate in beta testing. Beta services are provided "as is" and may contain bugs or incomplete features. Beta terms may differ from these Terms.

3.3 Launch Timeline

Our target launch date is October 10, 2025. This date is subject to change without notice.

4. SERVICES AND FEATURES

4.1 Service Modules

Octran One includes the following modules:

• Crux: Centralized CRM dashboard
• Socia: Social media automation and management
• Respond: Omnichannel customer support AI
• Tele: Cloud telephony and voice AI (TED-E)
• Vector Sync: Knowledge management and AI search
• Synthinbox: Email and newsletter automation
• Roastive: User-generated content ads management
• Influex: Influencer marketing automation

4.2 Integrations

Our services integrate with various third-party platforms including but not limited to:

• CRM systems
• Email service providers
• Meta Ad Accounts and Business Suite
• Telephony services
• Social media platforms
• Other business automation tools

4.3 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance and updates may cause temporary service interruptions.

5. PRICING AND PAYMENT

5.1 Pricing

Current pricing information is available on our pricing page. Prices are subject to change with 30 days' notice to existing subscribers.

5.2 Subscription Terms

Our services are offered on a monthly subscription basis. Payment is due in advance for each billing period.

5.3 No Free Trial

We do not currently offer free trials. This may change in the future at our discretion.

5.4 Refunds

Refund policies will be specified in final Terms upon launch. Pre-launch payments, if any, may be subject to different refund terms.

6. USER ACCOUNTS AND DATA

6.1 Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

6.2 Customer Data

You retain ownership of all data you upload or create using our services ("Customer Data"). You grant us the necessary rights to process Customer Data to provide our services.

6.3 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6.4 Data Integration

By using our integration features, you authorize us to access and sync data from connected third-party services on your behalf.

7. ACCEPTABLE USE

7.1 Permitted Use

You may use our services only for lawful business purposes in accordance with these Terms.

7.2 Prohibited Activities

You may not:

• Use our services for illegal activities
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services to send spam or unsolicited communications
• Violate any applicable laws or regulations
• Reverse engineer, decompile, or attempt to extract source code

8. INTELLECTUAL PROPERTY

8.1 Our Rights

Octran and its licensors own all rights, title, and interest in our services, including all intellectual property rights.

8.2 Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use our services during your subscription period.

8.3 Feedback

If you provide feedback or suggestions about our services, we may use such feedback without any obligation to you.

9. THIRD-PARTY INTEGRATIONS

9.1 Third-Party Services

Our services integrate with third-party platforms. Your use of such integrations is subject to the terms and privacy policies of those third parties.

9.2 No Warranties

We do not warrant or support third-party services and are not responsible for any issues arising from their use.

10. DISCLAIMERS AND LIMITATIONS

10.1 Service Disclaimer

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the services.

10.2 Limitation of Liability

To the maximum extent permitted by Indian law, our liability for any damages arising from your use of our services shall be limited to the amount you paid us in the 12 months preceding the claim.

10.3 AI and Automation Disclaimer

Our AI-powered features are tools to assist your business operations. You remain responsible for all decisions made using our services and for compliance with applicable laws and regulations.

11. TERMINATION

11.1 Termination by You

You may terminate your account at any time by contacting us at [email protected].

11.2 Termination by Us

We may suspend or terminate your access to our services if you violate these Terms or for other reasons at our discretion.

11.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We may provide you with access to export your Customer Data for a limited period.

12. UPDATES TO TERMS

12.1 Changes

We may update these Terms from time to time. Material changes will be communicated via email or through our services.

12.2 Pre-Launch Changes

During our pre-launch phase, we reserve the right to make significant changes to these Terms as we finalize our service offering.

13. GOVERNING LAW AND DISPUTES

13.1 Governing Law

These Terms shall be governed by the laws of India.

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Indian courts.

14. CONTACT INFORMATION

For questions about these Terms or our services, contact us at:

• Email: [email protected]
• Mobile: +91 93304 80012

15. MISCELLANEOUS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Octran.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of such provision.

15.4 Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights and obligations under these Terms.